Refunds & Exchanges

RETURNS & EXCHANGES

We understand that sometimes exchanges and returns are necessary. We welcome returns or exchanges within 7 days of receival.

Please contact us via email or message hello@snugglyjacks.com.au to arrange a return or exchange. Your products must be received by us in new unwashed condition with its original packaging and tags in place.

We are not able to exchange or refund any products that have been unpackaged and washed. Postage must be covered by you for all returns and exchanges.  Please allow up to 7 days for us to process your return or exchange.

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